Personal information collected by Celolo Store is kept to a minimum and is relevant to providing the business solutions that Celolo Store offers. You can refuse to provide information but may restrict the service that Celolo Store can offer. We do not provide third parties with access to your personal data, with the exception of third-party businesses that require your information for a service they provide you or for warranty purposes.
What information is collected by Celolo Store
Information collected by Celolo Store includes the following – if provided:
- Your name and address information;
- Telephone;
- E-mail addresses;
- Information about what Product you have ordered from Celolo Store
- Information about what Product you have enquired;
- Correspondence between you and Celolo Store
- Details of conversations relevant to your business enquiry may be written by employees within our Customer Relationship Management system (CRM);
- Source of this information;
- Your accesses to our websites.
What Celolo Store does with your information:
- Information collected is kept within appropriate systems including billing, CRM and email to allow Celolo Store to administer and manage services provided;
- Personal information is NOT made available to third parties;
- Aggregated data only is provided to third parties aggregated and consolidated data is used to provide statistical and trending analysis for our customers;
- Celolo Store will contact relevant people to communicate billing and technical issue;
- Celolo Store website data and email related to the service provided to you will be stored on servers, for your use and as back-up should it be required;
- Celolo Store email newsletters and communications may be customised to reflect your interest in a particular Product;
- Celolo Store may access historic correspondence and details about earlier conversations in response to customer service issues and, to conform to the edicts of the law or comply with legal process served on Celolo Store;
- Your online requests are monitored and stored.
As a customer of Celolo Store you will receive occasional email communications from Celolo Store that relate to the products we provide to you, and you will have the option to opt-out of all non-essential email and postal mail. If you have any questions about our privacy policy, please feel free to contact us.
Cookie Policy
By using this website you agree to the use of cookies created by the website, this website use cookies to distinguish you from other users of our website. This enables Celolo Store to provide you with a good experience when you browse our website. A cookie is a small file with information that we store on your browser or the hard drive of your computer.
Cookies contain information that is sent to your computer. We use cookies for many purposes but principally to remember you as a visitor or registered user. For registered users we can remember you if your cookie is valid so that you do not need to sign in. Cookies also enable us to keep your shopping basket information if you leave the site and return at a later time. None of our cookies store any personal information about you. Please be aware that restricting cookies may impact on the functionality of the website.
You can block and delete cookies in your browser and you can find more information about deleting or blocking cookies at www.aboutcookies.org.